Privacy Policy

1. Scope

This policy explains how Brightlane Petals (“we”, “us”) handles personal data on our website and services. By using our site, you agree to the practices described here.

2. Data We Collect

• Account data: name, email address, and authentication logs.
• Purchase data: course selections, transaction totals, and order timestamps.
• Support data: messages you send via our contact form.
• Usage data: pages visited, referring URLs, device and browser information.
• Cookie data: preferences such as theme and cookie consent.

3. How We Use Data

• Provide, personalize, and improve courses and site features.
• Process orders and deliver purchase confirmations.
• Communicate with you about updates, support, and changes to terms.
• Prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our policies.

4. Cookies

We use strictly necessary cookies and preference cookies (e.g., theme, consent). You can control cookies in your browser settings. Declining nonessential cookies may affect certain features. Our cookie banner allows you to accept cookies at any time.

5. Sharing

We do not sell personal information. We may share limited data with service providers that help us operate the site (e.g., payment processing, analytics). These providers are bound by confidentiality and data protection obligations.

6. Security

We employ administrative, technical, and organizational measures to protect data, including encryption in transit, access controls, and regular review of our practices. No method of transmission is 100% secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data and to object to or restrict certain processing. To make a request, contact us at [email protected]. We will verify identity and respond within applicable timeframes.

8. Retention

We retain personal data only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and legal requirements.

9. Children

Our courses and site are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child provided us data, contact us to request deletion.

10. Contact

For privacy questions or requests, email [email protected] or call +1 (415) 672-8894.